@import"https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--bg-primary: #0a0a0f;--bg-secondary: #12121a;--bg-tertiary: #1a1a2e;--bg-card: #16162a;--bg-hover: #1e1e3a;--bg-active: #252545;--text-primary: #f0f0f5;--text-secondary: #a0a0b8;--text-tertiary: #6b6b80;--text-muted: #4a4a5e;--accent-primary: #6366f1;--accent-primary-hover: #818cf8;--accent-primary-glow: rgba(99, 102, 241, .3);--accent-gradient: linear-gradient(135deg, #6366f1 0%, #8b5cf6 50%, #a855f7 100%);--accent-gradient-hover: linear-gradient(135deg, #818cf8 0%, #a78bfa 50%, #c084fc 100%);--border-color: rgba(255, 255, 255, .06);--border-color-hover: rgba(255, 255, 255, .12);--border-accent: rgba(99, 102, 241, .3);--hot: #ef4444;--hot-bg: rgba(239, 68, 68, .12);--hot-border: rgba(239, 68, 68, .3);--warm: #f59e0b;--warm-bg: rgba(245, 158, 11, .12);--warm-border: rgba(245, 158, 11, .3);--cold: #3b82f6;--cold-bg: rgba(59, 130, 246, .12);--cold-border: rgba(59, 130, 246, .3);--unqualified: #6b7280;--unqualified-bg: rgba(107, 114, 128, .12);--unqualified-border: rgba(107, 114, 128, .3);--success: #10b981;--success-bg: rgba(16, 185, 129, .12);--warning: #f59e0b;--error: #ef4444;--info: #06b6d4;--instagram: #e1306c;--instagram-bg: rgba(225, 48, 108, .12);--whatsapp: #25d366;--whatsapp-bg: rgba(37, 211, 102, .12);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3);--shadow-md: 0 4px 12px rgba(0, 0, 0, .4);--shadow-lg: 0 8px 32px rgba(0, 0, 0, .5);--shadow-glow: 0 0 30px rgba(99, 102, 241, .15);--radius-sm: 6px;--radius-md: 10px;--radius-lg: 16px;--radius-xl: 24px;--radius-full: 9999px;--transition-fast: .15s cubic-bezier(.4, 0, .2, 1);--transition-normal: .25s cubic-bezier(.4, 0, .2, 1);--transition-slow: .4s cubic-bezier(.4, 0, .2, 1);--sidebar-width: 260px;--sidebar-collapsed: 72px}[data-theme=light]{--bg-primary: #f0f2f5;--bg-secondary: #ffffff;--bg-tertiary: #e9edef;--bg-card: #ffffff;--bg-hover: #f5f6f6;--bg-active: #e9edef;--text-primary: #111b21;--text-secondary: #3b4a54;--text-tertiary: #667781;--text-muted: #8696a0;--accent-primary: #008069;--accent-primary-hover: #06cf9c;--accent-primary-glow: rgba(0, 128, 105, .2);--accent-gradient: linear-gradient(135deg, #008069 0%, #00a884 50%, #25d366 100%);--accent-gradient-hover: linear-gradient(135deg, #00a884 0%, #25d366 50%, #51e898 100%);--border-color: #e9edef;--border-color-hover: #d1d7db;--border-accent: rgba(0, 128, 105, .3);--shadow-sm: 0 1px 2px rgba(11, 20, 26, .06);--shadow-md: 0 2px 8px rgba(11, 20, 26, .08);--shadow-lg: 0 4px 20px rgba(11, 20, 26, .12);--shadow-glow: 0 0 20px rgba(0, 128, 105, .1);--hot-bg: rgba(239, 68, 68, .08);--hot-border: rgba(239, 68, 68, .2);--warm-bg: rgba(245, 158, 11, .08);--warm-border: rgba(245, 158, 11, .2);--cold-bg: rgba(59, 130, 246, .08);--cold-border: rgba(59, 130, 246, .2);--unqualified-bg: rgba(107, 114, 128, .08);--unqualified-border: rgba(107, 114, 128, .2);--success: #00a884;--success-bg: rgba(0, 168, 132, .08);--instagram-bg: rgba(225, 48, 108, .08);--whatsapp: #00a884;--whatsapp-bg: rgba(0, 168, 132, .08)}[data-theme=light] .glass-card{background:#fff;-webkit-backdrop-filter:none;backdrop-filter:none;border:1px solid #e9edef;box-shadow:0 1px 3px #0b141a0f}[data-theme=light] .glass-card:hover{border-color:#d1d7db;box-shadow:0 2px 8px #0b141a14}[data-theme=light] .stat-card .stat-value{background:linear-gradient(135deg,#008069,#00a884);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}[data-theme=light] .stat-card .stat-icon{background:#00806914;color:#008069}[data-theme=light] .btn-primary{background:#008069;box-shadow:0 1px 3px #00806933}[data-theme=light] .btn-primary:hover{background:#00a884;box-shadow:0 2px 8px #00806940}[data-theme=light] .btn-secondary{background:#fff;border:1px solid #e9edef;color:#3b4a54}[data-theme=light] .btn-secondary:hover{background:#f5f6f6;border-color:#d1d7db}[data-theme=light] .input{background:#f0f2f5;border:1px solid #e9edef}[data-theme=light] .input:focus{border-color:#008069;box-shadow:0 0 0 3px #0080691f;background:#fff}[data-theme=light] .toggle.active{background:#00a884;border-color:#00a884}[data-theme=light] .badge-ai{background:#00806914;color:#008069;border:1px solid rgba(0,128,105,.2)}[data-theme=light] .badge-manual{background:#00a88414;color:#00a884;border:1px solid rgba(0,168,132,.2)}[data-theme=light] .loading-spinner{border-top-color:#008069}[data-theme=light] ::-webkit-scrollbar-thumb{background:#c1c9cf}[data-theme=light] ::-webkit-scrollbar-thumb:hover{background:#8696a0}*{margin:0;padding:0;box-sizing:border-box}html,body,#root{height:100%;width:100%;overflow:hidden;overscroll-behavior:none}body{font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;background:var(--bg-primary);color:var(--text-primary);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--text-muted);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes slideIn{0%{opacity:0;transform:translate(-12px)}to{opacity:1;transform:translate(0)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}@keyframes float{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}.animate-fade-in{animation:fadeIn .4s ease-out}.animate-slide-in{animation:slideIn .3s ease-out}.glass-card{background:linear-gradient(135deg,#16162ae6,#1a1a2eb3);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid var(--border-color);border-radius:var(--radius-lg);transition:all var(--transition-normal)}.glass-card:hover{border-color:var(--border-color-hover);box-shadow:var(--shadow-md)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 20px;border:none;border-radius:var(--radius-md);font-family:inherit;font-size:14px;font-weight:500;cursor:pointer;transition:all var(--transition-fast);white-space:nowrap}.btn-primary{background:var(--accent-gradient);color:#fff;box-shadow:0 2px 8px var(--accent-primary-glow)}.btn-primary:hover{background:var(--accent-gradient-hover);box-shadow:0 4px 16px var(--accent-primary-glow);transform:translateY(-1px)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border-color)}.btn-secondary:hover{background:var(--bg-hover);border-color:var(--border-color-hover)}.btn-ghost{background:transparent;color:var(--text-secondary)}.btn-ghost:hover{background:var(--bg-hover);color:var(--text-primary)}.btn-sm{padding:6px 12px;font-size:13px}.btn-lg{padding:14px 28px;font-size:16px}.btn-icon{padding:8px;width:36px;height:36px}.input{width:100%;padding:10px 14px;background:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-primary);font-family:inherit;font-size:14px;transition:all var(--transition-fast);outline:none}.input:focus{border-color:var(--accent-primary);box-shadow:0 0 0 3px var(--accent-primary-glow)}.input::placeholder{color:var(--text-muted)}textarea.input{resize:vertical;min-height:80px}.badge{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:var(--radius-full);font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;white-space:nowrap}.badge-hot{background:var(--hot-bg);color:var(--hot);border:1px solid var(--hot-border)}.badge-warm{background:var(--warm-bg);color:var(--warm);border:1px solid var(--warm-border)}.badge-cold{background:var(--cold-bg);color:var(--cold);border:1px solid var(--cold-border)}.badge-unqualified{background:var(--unqualified-bg);color:var(--unqualified);border:1px solid var(--unqualified-border)}.badge-instagram{background:var(--instagram-bg);color:var(--instagram)}.badge-whatsapp{background:var(--whatsapp-bg);color:var(--whatsapp)}.badge-ai{background:#8b5cf61f;color:#a78bfa;border:1px solid rgba(139,92,246,.3)}.badge-manual{background:#06b6d41f;color:#22d3ee;border:1px solid rgba(6,182,212,.3)}.toggle{position:relative;width:48px;height:26px;background:var(--bg-tertiary);border-radius:var(--radius-full);border:1px solid var(--border-color);cursor:pointer;transition:all var(--transition-fast)}.toggle.active{background:var(--accent-primary);border-color:var(--accent-primary)}.toggle:after{content:"";position:absolute;top:2px;left:2px;width:20px;height:20px;background:#fff;border-radius:50%;transition:all var(--transition-fast)}.toggle.active:after{transform:translate(22px)}.stat-card{padding:20px 24px;position:relative;overflow:hidden}.stat-card:before{content:"";position:absolute;top:0;right:0;width:100px;height:100px;border-radius:50%;opacity:.05;transform:translate(30%,-30%)}.stat-card .stat-value{font-size:32px;font-weight:800;line-height:1;margin-bottom:4px;background:var(--accent-gradient);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.stat-card .stat-label{font-size:13px;color:var(--text-secondary);font-weight:500}.stat-card .stat-icon{width:42px;height:42px;border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;margin-bottom:14px}.page-header{margin-bottom:24px}.page-header h1{font-size:24px;font-weight:700;letter-spacing:-.5px}.page-header p{color:var(--text-secondary);font-size:14px;margin-top:4px}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;text-align:center;color:var(--text-tertiary)}.empty-state svg{width:48px;height:48px;margin-bottom:16px;opacity:.3}.loading-spinner{width:32px;height:32px;border:3px solid var(--border-color);border-top-color:var(--accent-primary);border-radius:50%;animation:spin .6s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.loading-center{display:flex;align-items:center;justify-content:center;height:100%;width:100%}.main-content{flex:1;margin-left:var(--sidebar-width);height:100vh;overflow-x:hidden;overflow-y:auto;padding:24px 28px}.mobile-top-bar{display:none;position:fixed;top:0;left:0;right:0;height:56px;z-index:998;background:var(--bg-secondary);border-bottom:1px solid var(--border-color);align-items:center;justify-content:space-between;padding:0 16px;padding-top:env(safe-area-inset-top,0)}.mobile-top-left{display:flex;align-items:center;gap:10px}.mobile-top-logo{width:32px;height:32px;border-radius:50%}.mobile-top-title{font-size:18px;font-weight:800;color:var(--text-primary);letter-spacing:-.3px}.mobile-top-ai{background:var(--accent-gradient);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.mobile-profile-wrapper{position:relative}.mobile-profile-btn{width:36px;height:36px;border-radius:50%;border:2px solid rgba(255,255,255,.15);color:#fff;font-weight:700;font-size:14px;cursor:pointer;transition:transform .15s ease}.mobile-profile-btn:active{transform:scale(.92)}.mobile-profile-dropdown{position:absolute;top:48px;right:0;width:230px;background:var(--bg-secondary);border:1px solid var(--border-color);border-radius:16px;box-shadow:0 12px 40px #0000004d;padding:8px;z-index:1001;animation:slideDown .2s ease-out}@keyframes slideDown{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.mobile-profile-info{display:flex;align-items:center;gap:10px;padding:12px 10px}.mobile-profile-avatar{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:15px;flex-shrink:0}.mobile-profile-divider{height:1px;background:var(--border-color);margin:4px 0}.mobile-profile-action{display:flex;align-items:center;gap:10px;width:100%;padding:12px 10px;background:none;border:none;color:var(--text-secondary);font-size:14px;cursor:pointer;border-radius:10px;transition:background .15s}.mobile-profile-action:active{background:var(--bg-hover)}.mobile-profile-logout{color:#ef4444}.mobile-profile-logout:active{background:#ef44441a}.mobile-tab-bar{display:none;position:fixed;bottom:0;left:0;right:0;height:64px;z-index:998;background:var(--bg-secondary);border-top:1px solid var(--border-color);align-items:center;justify-content:space-around;padding-bottom:env(safe-area-inset-bottom,0);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px)}.mobile-tab{display:flex;flex-direction:column;align-items:center;gap:2px;padding:6px 0;min-width:56px;color:var(--text-muted);text-decoration:none;font-size:10px;font-weight:500;transition:color .15s;border:none;background:none;cursor:pointer;-webkit-tap-highlight-color:transparent}.mobile-tab svg{transition:transform .15s}.mobile-tab:active svg{transform:scale(.85)}.mobile-tab-active{color:var(--accent-primary)!important}.mobile-tab-active svg{filter:drop-shadow(0 0 6px rgba(99,102,241,.4))}.mobile-tab-bar-hidden{transform:translateY(100%);pointer-events:none}.mobile-tab-more-wrapper{position:relative}.mobile-more-overlay{position:fixed;inset:0;background:#00000080;z-index:1000;animation:fadeIn .15s ease-out}.mobile-more-menu{position:fixed;bottom:0;left:0;right:0;background:var(--bg-secondary);border-radius:20px 20px 0 0;padding:8px 12px;padding-bottom:calc(12px + env(safe-area-inset-bottom,0));z-index:1001;animation:slideUp .25s ease-out;max-height:70vh;overflow-y:auto}@keyframes slideUp{0%{transform:translateY(100%)}to{transform:translateY(0)}}.mobile-more-header{display:flex;align-items:center;justify-content:space-between;padding:12px 8px 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var(--border-color);display:flex;align-items:center;justify-content:space-between;background:var(--bg-secondary);gap:8px}.chat-header-avatar{width:38px;height:38px;border-radius:12px;flex-shrink:0;background:var(--accent-gradient);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:14px}.chat-header-meta{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--text-tertiary);margin-top:2px}.chat-header-actions{display:flex;align-items:center;gap:8;flex-shrink:0}.chat-ai-toggle{display:flex;align-items:center;gap:8;padding:6px 12px;background:var(--bg-tertiary);border-radius:var(--radius-md);font-size:12px}.chat-ai-btn{font-size:12px}.chat-ai-toggle-text{color:var(--text-secondary)}.escalation-container{position:fixed;top:16px;right:16px;z-index:9999;display:flex;flex-direction:column;gap:8px;max-width:400px;width:calc(100% - 32px)}.escalation-toast{display:flex;align-items:flex-start;gap:12px;padding:14px 16px;background:var(--bg-secondary);border:1px solid #f59e0b;border-left:4px solid #f59e0b;border-radius:12px;box-shadow:0 8px 32px #0006;cursor:pointer;animation:slideInRight .3s ease-out;transition:transform .15s}.escalation-toast:active{transform:scale(.98)}@keyframes slideInRight{0%{opacity:0;transform:translate(60px)}to{opacity:1;transform:translate(0)}}.escalation-icon{width:36px;height:36px;border-radius:50%;background:#f59e0b26;color:#f59e0b;display:flex;align-items:center;justify-content:center;flex-shrink:0}.escalation-content{flex:1;min-width:0}.escalation-title{font-size:13px;font-weight:700;color:#f59e0b;margin-bottom:2px}.escalation-text{font-size:12px;color:var(--text-secondary);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.escalation-text strong{color:var(--text-primary)}.escalation-close{background:none;border:none;color:var(--text-muted);cursor:pointer;padding:4px;flex-shrink:0}.escalation-close:hover{color:var(--text-primary)}@media(max-width:768px){.escalation-container{top:60px;right:8px;max-width:calc(100% - 16px);width:calc(100% - 16px)}}.conv-chat-panel{display:flex}@media(max-width:768px){.main-content{margin-left:0;padding:64px 16px 80px}.mobile-top-bar,.mobile-tab-bar{display:flex}.page-header h1{font-size:20px}.stat-card{padding:14px 16px}.stat-card .stat-value{font-size:24px}.stat-card .stat-icon{width:36px;height:36px;margin-bottom:10px}.btn{padding:8px 14px;font-size:13px}.btn-icon{width:40px;height:40px}.badge{font-size:10px;padding:2px 8px}.conv-container{margin:0!important;height:100vh!important;padding-top:56px!important}.conv-list-panel{width:100%!important;position:absolute;inset:0;z-index:2;padding-top:56px}.conv-list-panel.conv-list-hidden{display:none!important}.conv-chat-panel{display:none!important;width:100%!important;position:absolute;inset:0;z-index:2;padding-top:56px}.conv-chat-panel.conv-chat-visible,.conv-back-btn{display:flex!important}.main-content:has(.conv-container){padding:0}.chat-header{padding:8px 12px}.chat-header-avatar{width:34px;height:34px;font-size:13px;border-radius:10px}.chat-header-actions{gap:6px}.chat-ai-btn-text{display:none}.chat-ai-btn{padding:6px 8px!important}.chat-ai-toggle{padding:4px 8px;gap:4px}.chat-ai-toggle-text{display:none}.dash-header{flex-direction:column;align-items:flex-start!important;gap:8px}.dash-stats-grid{grid-template-columns:repeat(2,1fr)!important}.dash-charts-grid,.dash-bottom-grid{grid-template-columns:1fr!important}table{display:block;overflow-x:auto;-webkit-overflow-scrolling:touch}.settings-tabs{width:100%!important;-webkit-overflow-scrolling:touch}.settings-guide-grid{grid-template-columns:1fr!important}.glass-card{border-radius:16px}}@media(max-width:480px){.main-content{padding:60px 12px 76px}.page-header h1{font-size:18px}.stat-card .stat-value{font-size:20px}.btn{padding:7px 10px;font-size:12px}.btn-sm{padding:5px 8px;font-size:11px}.main-content:has(.conv-container){padding:0}.dash-stats-grid{grid-template-columns:1fr 1fr!important;gap:8px!important}}.sidebar{width:var(--sidebar-width);height:100vh;background:var(--bg-secondary);border-right:1px solid var(--border-color);display:flex;flex-direction:column;position:fixed;left:0;top:0;z-index:100}.sidebar-header{padding:20px;border-bottom:1px solid var(--border-color)}.sidebar-logo{display:flex;align-items:center;gap:12px}.logo-icon{width:40px;height:40px;background:var(--accent-gradient);border-radius:var(--radius-md);display:flex;align-items:center;justify-content:center;color:#fff;flex-shrink:0}.logo-text{display:flex;flex-direction:column}.logo-title{font-size:18px;font-weight:800;letter-spacing:-.5px;color:var(--text-primary)}.logo-ai{background:var(--accent-gradient);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin-left:2px}.logo-subtitle{font-size:11px;color:var(--text-tertiary);font-weight:400}.sidebar-nav{flex:1;padding:12px;display:flex;flex-direction:column;gap:2px;overflow-y:auto}.sidebar-link{display:flex;align-items:center;gap:12px;padding:10px 14px;border-radius:var(--radius-md);color:var(--text-secondary);text-decoration:none;font-size:14px;font-weight:500;transition:all var(--transition-fast);position:relative}.sidebar-link:hover{background:var(--bg-hover);color:var(--text-primary)}.sidebar-link.active{background:#6366f11f;color:var(--accent-primary-hover)}.sidebar-link.active:before{content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:3px;height:20px;background:var(--accent-gradient);border-radius:0 4px 4px 0}.sidebar-footer{padding:16px;border-top:1px solid 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